Our Results
Consumer Sample Fufillment
RCS worked with a fulfillment company to optimize distribution processes and reduce costs for a Canadian consumer distribution project. RCS performed a Right Route™ Audit and determined that significant cost savings could be achieved as a result of process modifications to mail sorting, routing and distribution. RCS staff worked onsite as part of the team engaged in the implementation of the process changes at the client’s location.
- 50% reduction in Canadian program distribution expenses
- 25% reduction in duplicate mailings
- 8.5% increase in client revenues in the following quarter as a direct result of these process improvements
Large Automotive OEM
RCS performed a Right Route™ Audit for a large fulfillment company. The findings indicated the potential for 39% savings on large Canadian programs. As a result the client contracted with RCS to implement Right Route™ Process Management and Right Route™ Distribution services. RCS consultants worked with the client’s team to implement process changes and then took over running the new optimized distribution processes on an outsourced basis.
- 40% reduction in cycle times
- 10% savings on postage
- Additional labor savings to client of 1 hour per day
- Billing time decreased from 2.5 weeks to 1-2 days
- Deliverability increased due to address hygiene services. Onsite sorting support for large jobs
Financial Services Company
RCS was engaged by a large, receivables processing company to perform a Right Route™ Audit. The client had an immediate requirement to decrease the cycle time on Canadian programs. An RCS consultant performed an onsite Right Route™ Audit. Based on the audit findings, RCS designed a streamlined process and implemented Right Route™ Process Management and Right Route™ Distribution services. RCS staff worked around the clock to get the new process in place in less than two business days.
- 30% reduction in Canadian program distribution expense
- 200% reduction in cycle time
- Improved cash flow
- Improved customer satisfaction
